La Salitas de Albuquerque: A Wait Staff's Nightmare Becomes a Manager’s $4.00 Negligence
Having once been a waiter for Sambos, Denny’s and an upscale Occoquan Inn, I can understand the angst wait staff have in regards to customers and spilling things on them. Fortunately, I was never privy to a spill.
However, last Sunday we decided to return to La Salitas on the NW side of
The waitress, who is by-the-way, very nice, accidentally dumped a huge glass of ice water down the back of my four year old. Her coat, shirt, pants, socks and shoes were absolutely soaked. Worth mentioning, my daughter didn’t make the slightest bit of noise or even shed a single tear. Did I mention the temperature outside was 21 degrees (F)? Wet and cold is a bad combination.
The waitress apologized profusely and thanked us for being so understanding. Afterwards, my little one received a duck shaped sopapillia to eat while she sat uncomfortably in drenched clothes. She never complained. She makes me so proud.
Upon receiving the bill I was shocked to see that the manager had not compensated or adjusted the bill in anyway. In fact, the manager never even came to our table to address us, which I think is inappropriate. I imagined the manager would have at least given my daughter her $4.00 kid's meal free. After paying the full bill and tipping the waitress, I decided to leave a note on the receipt about what occurred. I included my home phone number so the manager could call me at his/her convenience. Did the manager call? No.
Mind you, it is not the $4.00 it is the principle of the matter. Although, $4.00 dollars might have kept me from taking the time to draw a picture and write about the experience.
So, sitting here drinking my coffee, I decided to capture the image for all to see and ponder. The question is, am I being too hard? Any thoughts? Feel free to comment...